Shipping Policy
Last Updated: 01-Jan-2024
1. Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Custom orders or high-demand periods may experience longer processing times.
2. Shipping Rates
- Shipping rates are calculated based on the weight of your order and the shipping destination.
- Rates are displayed during the checkout process.
3. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- Specific delivery carriers and methods may vary based on your location.
4. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number on our website.
5. International Shipping
- We offer international shipping to select countries.
- International shipping rates and delivery times vary based on the destination.
6. Customs and Duties
- Customers are responsible for any customs fees, taxes, or duties incurred in their country.
- We cannot predict or control these charges and recommend checking with local authorities.
7. Undeliverable Packages
- In the event that a package is returned as undeliverable, we will contact you to arrange redelivery.
- Additional shipping charges may apply for redelivery attempts.
8. Shipping Delays
- We are not responsible for shipping delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.
- We will make every effort to communicate delays and provide updates.
9. Address Changes
- Customers are responsible for ensuring accurate shipping addresses.
- Address changes after the order is shipped may incur additional charges.
10. Contact Information
If you have any questions or concerns about our shipping policy, please contact us at contact@gumtreetraps.com
