Shipping Policy

Last Updated: 01-Jan-2024

1. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Custom orders or high-demand periods may experience longer processing times.

2. Shipping Rates

  • Shipping rates are calculated based on the weight of your order and the shipping destination.
  • Rates are displayed during the checkout process.

3. Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.
  • Specific delivery carriers and methods may vary based on your location.

4. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website.

5. International Shipping

  • We offer international shipping to select countries.
  • International shipping rates and delivery times vary based on the destination.

6. Customs and Duties

  • Customers are responsible for any customs fees, taxes, or duties incurred in their country.
  • We cannot predict or control these charges and recommend checking with local authorities.

7. Undeliverable Packages

  • In the event that a package is returned as undeliverable, we will contact you to arrange redelivery.
  • Additional shipping charges may apply for redelivery attempts.

8. Shipping Delays

  • We are not responsible for shipping delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.
  • We will make every effort to communicate delays and provide updates.

9. Address Changes

  • Customers are responsible for ensuring accurate shipping addresses.
  • Address changes after the order is shipped may incur additional charges.

10. Contact Information

If you have any questions or concerns about our shipping policy, please contact us at contact@gumtreetraps.com

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